Related Articles
Video Playback Is Slow / Freezing / Buffering Issues
If you're experiencing slow video playback, here are a couple of things to try: 1) Please make sure your internet connection is working properly. You definitely need more than 1 - 2 Mbps of quality download bandwidth to have a decent playback ...
Playback Errors in Google Chrome / Hardware Acceleration
If you're experiencing playback errors while using Google Chrome as your browser, here's something you can try. There is currently a bug in Chrome on Windows, and this may fix your issue: 1) Open Chrome and type, chrome://flags 2) Scroll about a ...
Fullscreen And Customizing The Window View
To put your browser in full screen: On a PC, do this: or on a Mac use this: You can also adjust the size of each window in your video player area. To immediately view full-screen video, click the "Fullscreen" button, located at the bottom right ...
Firewall Information
Network: Here are some of the urls that need access in order for vidswap to run properly in your browser. *.vidswap.com *.s3.amazonaws.com *.s3-accelerate.amazonaws.com *.cloudfront.net Email: Whitelist @vidswap.com for any filters Specifically ...
Connection Problems? Upload Checklist!
Upload speeds are completely dependent upon two factors (both of which, unfortunately, we have no control over): file size and connection speed. If you are having trouble uploading your video, let's run though this checklist: 1. Please make sure to ...